A lot of persons who begin using their 1st hosting account, or change companies, normally have enquiries regarding how given procedures are performed or chance upon predicaments when setting up various things, including e-mails, website settings, and so on. That is why, many providers have prepared documentation with the most common questions and problems in order to help their clients receive information swiftly and easily. As a result, the customer care team representatives can concentrate on actual issues that given customers may be experiencing, since the solution for the smaller things will be available on the Internet and customers can tackle them without getting in touch with the client support team. Having comprehensive documentation is exceptionally important, particularly for new clients without any prior experience at all, since the hosting service entails a large amount of functions and lots of people can get confused about what action to take. A good knowledge base can both help you execute the things that you want and discover how the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

If you order a cloud web hosting plan from our company, you’ll get access to our exhaustive online documentation where you will see info about pretty much everything associated with our web hosting plans. The topics vary from how to create an email address on your hand phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in a simple-to-understand fashion and feature detailed guides on how to accomplish a specific operation in your Hepsia hosting Control Panel. You can also find information that is not connected directly with Hepsia, for example one that concerns online applications on your desktop PC. The full list of articles will be located in the Help section of the Control Panel, but those that are dedicated to a specific section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you will be able to become aware of virtually everything about your account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated servers, will permit you to access the extensive online help documentation that we’ve prepared for you. The articles feature generic information about our web hosting services, educational guides about the different functions that you can use, plus troubleshooting instructions that can help you repair common problems that you may experience. The topics that we have included cover de facto everything, from basic things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the entire article collection is accessible through the dedicated Help section.