Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reaction warranty with all our cloud web hosting packages, which means each help request you submit will undoubtedly be answered to in only one hour maximum. Our support staff members are qualified to very fast remedy any situation and to provide you with reasonable advice on any problem that you may have.
A Top–quality Support Service
You are able to email us 24x7x365 with any issue you could have relating to our solutions. Now we have professionals on duty on daily basis to deliver instructions every time necessary. You may use the ticketing system or send us a message at any moment, alternatively you can pick–up the phone or use the online chat through business hours.
An Intuitive Help Section
The Control Panel gives a substantial practical knowledge base which is built into all parts. In each area, you will find a Help press button that will load for you a selection of step–by–step guides on how to utilize a specific option or execute a selected action. In addition, we have produced mini seminar movies so that you can get a better idea of the Control Panel’s interface.