Help and Support Channels
A one hour Ticket Resolution Warranty
Each ticket that you send to the tech assistance Department will be responded to in up to 1 hour. The common issues are going to be replied to immediately. Nevertheless, if the service question you have sent needs assistance from a capable admin technician, we are going to address the ticket to him and will notify you about the postponement.
Qualified Technical Assistance Service
We will be on line for you 24x7x365 to supply help and tech support and to assist you with any issue that you could possibly come across whilst managing your virtual server. We’ll aid you with all installed in advance applications, including your OS, server admin panel (dependent upon the VPS type) and the Web Site Control Panel made completely by us.
An Informative Help Section
A thorough and regularly updated article base is integrated into our custom–built Web Site Control Panel. It offers quick tips on how to execute all the key web site administration jobs. The Help section supplies detailed how to content articles and step by step video guides. You can access the Help section by hitting the Help or Video buttons in the top right corner of each Control Panel section.